Довідковий центр

Conventions used in this documentation
- User interface
- Admin menu notation
- Terminology
Introduction
Creating a group
Customizing group settings
- Displaying the settings page
- Saving setting changes
- General settings
- Privacy settings
- Spam control and moderation settings
- Message policy settings
- Message formatting settings
Using the sponsorship feature to defray Groups.io hosting costs
Customizing settings for Premium and Enterprise features
- Locating the feature settings
- Message reposting
- Calendar
- Member directory
- Chats
- Subgroups
- Database
- Files
- Photos
- Polls
- Wiki
Setting default email options and user settings for group members
- Overview
- Default Subscription Settings panel
- Default User Settings panel
- Extra Member Data panel (Premium and Enterprise only)
Changing the home page image and group icon
Managing moderator notifications about group activity
- Overview
- Enabling and disabling web/app notifications
- Controlling moderator notifications for individual groups
Managing member notices
- Overview
- Creating, editing, or deleting member notices
- Banned Member notice
- Direct Add notice
- Goodbye notice
- Group Guidelines notice
- Group Sponsorship notice
- Invite notice
- Locked Group notice
- Locked Topic notice
- Message To Member notice
- Monthly Reminder notice
- Pending Subscription notice
- Rejected Message notice
- Rejected Subscription notice
- Removed Member notice
- Welcome notice
Inviting people to join a group
- Overview
- Sending invitations to join the group
- Inviting more than 20 people at a time
- Tracking, resending, or canceling invitations
Managing members
- Working with the member list
- Adding or updating members’ display names
- Handling members marked as Not Confirmed
- Handling pending members
- Adding moderator notes about individual members
- Moderating individual members
- Removing members
- Banning and unbanning members
- Checking for bouncing members
- Reviewing members who were removed because of reported spam
- Syncing group members with Slack teams
- Premium and Enterprise member management options
Managing moderators and additional owners
- Overview
- Making a member an owner or moderator
- Changing an owner or moderator back to a regular member
Sending and receiving group owner email messages
- Overview
- Reviewing your subscription options for receiving group owner email messages
- Receiving and viewing messages sent to the owner email address
- Sending messages from the owner email address
- Replying to a message from the owner email address
Managing group topics and messages
- Handling pending messages
- Merging topics
- Splitting topics
- Moderating topics, messages, and attachments
- Locking topics
- Editing the properties of topics in the archive
- Editing the content of messages in the archive
- Deleting topics
- Deleting individual messages
- Sending special notices
Managing hashtags
- Overview
- Hashtag uses
- Controlling the use and creation of hashtags
- Viewing, creating, modifying, and deleting hashtags
- Applying hashtags to topics
- How hashtags are displayed in the group archive
- System hashtags
Pinning topics and wiki pages to the Topics page
- Overview
- Pinning a topic
- Pinning a wiki page
Reviewing the group’s activity log
- Displaying the activity log
- Reviewing message activity
- Reviewing member activity
- Reviewing moderator activity
- Reviewing payment activity
- Reviewing activity related to other group features
Viewing and managing your group’s storage space
- Allotted storage space by plan type
- Items that count towards the storage limit
- Items that do not count towards the storage limit
- Viewing your group’s storage limit and current space usage
- Managing your group’s storage space
- Deleting message attachments manually
Managing integrations with outside services
- Overview
- Email integrations
- Feed integrations
- GitHub integrations
- Trello integrations
Promoting your group
Exporting or downloading your group’s data
- Downloading your group’s member list
- Exporting your group’s message archive and other group content
Taking donations and reviewing payment activity
- Overview
- Setting up a Stripe account
- Creating a donation request
- Closing or reopening a donation request
- Viewing open and closed donation requests
- Reviewing donation request and payment activity
Locking and unlocking groups and subgroups
Banning domains from the group
Creating group aliases
Using subgroups
- Overview
- Creating a subgroup
- Using subgroup categories
Renaming groups
- Considerations
- Renaming a group
Upgrading or downgrading groups
- Upgrading a Free group
- Downgrading a Premium or Enterprise group
Deleting a group
Features available for Enterprise groups only
- Overview
- Setting up a custom domain or subdomain
- Adding a custom logo and custom email header and footer graphics
- Customizing the home page displayed to users who are not logged in
- Customizing Enterprise group settings
About Groups.io billing
- Group payors
- Billing notifications
- Updating the credit card or debit card on file
- Changing the group’s payor
Additional information
- Standard group email addresses
- Groups.io bounce handling
- Topic threading algorithm
- Member badges and topic icons
- API access and documentation
Acknowledgements
Revision history
Updated: June 16, 2023

Welcome to the Groups.io Owners Manual

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Updated: June 16, 2023